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FOI – Freedom of Information

Public Authority

Description of the department/directorate/entity’s structure

Description of the department/directorate/entity’s functions and responsibilities was established in 2019 by the Government of Malta and the Malta Chamber of Commerce, Enterprise and Industry in a private-public partnership, with the aim of promoting Malta as a tech center for innovative technologies within industry verticals. It seeks to position Malta as the epicenter on both a quality and creative level, having a forward-thinking approach, with an inviting and supportive infrastructure. focuses on promoting the country for its dynamic and thriving technology sector, backed by the country’s economic and financial stability and success. Besides increasing the value of the ICT Industry in Malta, this also positions the country as an attractive working destination within the European tech industry, thus attracting potential investment. Establishing Malta as a tech hub within Europe, also helps attract International Conferences that bring not only an influx of leaders, both corporate and industry, to our shores, but also reinforce Malta’s strength in the Tech Business. also invests its time and resources in promoting Malta with specific foreign Universities, as well as partnering up with local education institutions to ultimately improve the influx of professionals in the market.’s strategy in this regard is to market Malta as a vibrant location for tech talent to attract human capital relocating to Malta in return. On a local level, is working closely with academic institutions to better understand how the local STEM and IT curricula can be improved and presented in a more attractive way to increase the number of students choosing them as a basis for their career in technology. A core pillar setting’s foundations is the assistance it provides to local tech companies in expanding their businesses both locally and abroad. It works on creating an ecosystem that allows companies to be exposed to opportunities on both a local and international level, while continuously exploring areas around the globe which the country can target for Foreign Direct Investment. Their main commitment lies in guiding tech companies in the right direction for long term, sustainable success. Through expert advice, solution driven services and a platform for participation in local and international events, strives to facilitate connections for businesses to expand or internationalise.

For further support, also provides companies assistance in enabling sales channels for exporting their Information and Communication Technologies abroad. recognises that the key to stay ahead of the game lies in the agility of recognising and implementing new innovative technologies. It follows companies along their journey to adopt these innovations and offers support and direction along the way.

Documentation held by

  • Financial Statements and Financial Audits
  • Financial Data and Projections
  • HR Plans and Structure
  • Employee Files and Details
  • Policy documents, consultative papers, reports, and related working documents on themes that fall within the functions of the Foundation
  • International and Local Agreements
  • Employee Handbook
  • Documentation related to Procurement Procedures.

All manuals & similar types of documents*

*containing policies, principles, rules or guidelines in accordance with which decisions or recommendations that are made in respect of members of the public (including bodies corporate and employees of the public authority in their personal capacity)

Our Employee Handbook which reflects the foundation, values, and mission statement of Such a booklet outlines all every organisational policy according to the Employment and Industrial Relations Act (EIRA) and other legislations such as CAP 413, CAP 424, CAP 456 and the Equality Act information as well as rights and obligations related to employment.

Freedom of information requests

The FOI officers at may be contacted by e-mail on or by telephone on +356 22262105

FOI Requests may be submitted by e-mail to or through the FOI Portal via the e-ID or through the online form.

Details of Internal Complaints Procedure

An applicant whose request for information is refused, or who is otherwise not satisfied with the information provided, its format or the extension of the deadline for the submission of the notification indicating whether a request would be met or not, may address a complaint to the PA.

Complaints may be submitted by e-mail to, through the FOI portal via the e-ID or through the online form.

The complaint should be addressed to the Public Authority’s FOI Officer, who shall bring the complaint to the attention of the officer responsible. The officer responsible shall reply to the applicant within 10 working days from the receipt of the complaint. The applicant shall also be informed that he or she may appeal the decision or otherwise address a complaint to the Information and Data Protection Commissioner in accordance with the Freedom of Information Act (Cap. 496 of the Laws of Malta).

The officer responsible shall inform the applicant of the decision taken with respect to his or her complaint, and in the event of confirmation of a decision not to release the pertinent information, shall explain the reasons thereof. Whenever the applicant’s complaint is related to the format of the information provided or to an extension of the deadline for the submission of the notification indicating whether a request would be met or not by the Public Authority, and the original decision is upheld, the applicant shall be given an explanation as to why his or her complaint cannot be positively addressed.

An applicant may also make use of the Internal Complaints Procedure to report failure to meet deadlines or to send notifications. In those cases where the request for information can be met, but has not been met within the deadlines specified by the Act, the officer responsible shall waive any applicable fees for the submission of information.

Other Information

Office Hours:
Monday – Thursday 09:00am – 18:00pm
Friday 09:00am – 15:00pm

Emails received during the weekend are replied on the next working day.

Cheque payments should be made payable to and affected at the following address:
AM Business Centre,
Triq il-Labour

Public Authority Contact Details

Address:, Level 1, AM Business Centre, Triq il-Labour, Żejtun
Telephone: +356 22262100