Electronic Commerce (e-commerce) is the buying and selling of goods and services using a website or a mobile application that enable customers to browse, select and purchase items, arrange for delivery and process payment without the need to interact with a person or visit a traditional brick-and-mortar store.
E-commerce provides businesses with increased trading opportunities since trading can occur any time of the day, any day of the week and irrespective of where the consumer is located.
To deliver a reliable and secure eCommerce experience to customers, it is fundamental for businesses to ensure that the systems infrastructure – i.e. the hardware, software and internet connectivity – that is used to deliver the service is:
- Fault-tolerant by using appropriate levels of redundancy to ensure that the service is not dependent on a single component of the infrastructure and is not disrupted if that component fails;
- Appropriately secured, using firewalls and other security mechanisms, to ensure that systems can only be accessed by intended users for appropriate purposes and that customer information is protected;
- Routinely backed-up to ensure quick recovery in the event of failure and not cause any significant disruption to the business;
As part of the Cyber Security Malta, Tech.mt collaborates with the Malta Information Technology Agency (MITA) and the Malta Digital Innovation Authority (MDIA) to deliver educational video episodes about Security in the Digital Economy towards a safer future.