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TECH 101 Buzz Words: Chatbots - August 20, 2021 - 0 comments

Why is it important?

A chatbot is an automated software that communicates with consumers in the same way that a human would and comes at a low cost. Chatbots may assist consumers at any time of day or week and are not restricted by time or place.

This makes its implementation appealing to a lot of businesses that may not have the manpower or financial resources to keep employees working around the clock.

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