Digital transformation metrics need to put customers first and encourage employees to own outcomes for a business to create digital channels that drive new revenue growth. In 2021, every business needs to prioritize its digital channel strategies, including developing new ways of gaining valuable feedback.
Thanks to the tumultuous events of the past year, in 2021 IT professionals will face challenges in the workplace they’ve never seen before. There was no roadmap for taking much of the American workforce remote overnight, and none exists for a large-scale, staggered return to the hybrid environment of in-person and remote work that most organizations expect to make work in the months to come.
Many people have had to adapt to working from home and other remote locations — at least part of the time — in the hybrid workplace that’s emerging because of the pandemic. That includes CIOs and other IT executives.
When it comes to defining leadership for digital initiatives, organizational structure is notoriously difficult for companies. Should digital transformation be led by IT or driven by operations? Perhaps marketing should own major digital change since digital initiatives are often highly customer-facing.
Financial products and services providers that fail to digitally transform their business, will experience less new revenue streams, according to 25% of those surveyed at FinVision event.
Digital transformation through data. How news and media companies are delivering more value with insights
Digital innovation has reshaped the news and media industry. The transition from print to digital started more than two decades ago, and the changes to news and media companies during this time have been dramatic. Few publications still exist as print-only editions anymore. Almost all major print and broadcast news outlets now maintain digital versions.
Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value. For Gary Brantley, the road ahead is paved with innovative technologies, and to get there, the CIO of the City of Atlanta has moved full throttle to attain operational efficiencies since the pandemic began.
We recently held our first virtual Tableau Conference(ish), where more than 150,000 data enthusiasts tuned in from around the globe. Tableau Conference is our favorite time of year and although we couldn’t be together in person, we had an exciting three days of virtual content and networking opportunities.
Oops. Apple, which recently stepped up efforts to guarantee malware is tracked and blocked before it can infect its Macs, has acknowledged the first breach of its notarization process. A trojan Adobe Flash downloader made it past Apple’s automated security system designed to scan new programs for malicious content and potentially harmful code.
Could blockchain fight against state-sponsored censorship in a post-coronavirus era? As people continue to rethink topics like technology development, economic measures and freedom of speech because of the COVID-19 pandemic, blockchain has now emerged as a solution for many issues.
Despite an increasing number of Decentralized Finance (DeFi) projects, people are still unsure what DeFi is exactly, a poll conducted by portfolio tracker Blockfolio showed.
How is technology being used in rural communities to keep isolated villages connected? Are traditional institutions missing a chance to reach new audiences?
The term ‘company culture’ has been gaining more and more popularity in the business community. But what is it exactly and why is it so important, especially for startup founders? Company culture is a set of shared values, goals, attitudes and norms that characterize a particular organization. It provides guidelines and expectations for your employees and customers and is the most powerful resource to attract, recruit, hire and retain talent to your company.
The COVID-19 pandemic represents a watershed moment for the role of digital technologies in our lives. We have learnt how much we rely on them and how ingrained they are in almost every aspect of our day-to-day activities.
Traditional ways of working have changed very quickly as a result of the covid-19 pandemic unfolding at an unprecedented pace, needing us to adapt to changing circumstances rapidly.
The covid-19 pandemic has seen most banks experience a surge in demand for online services, and HSBC says almost 90% of its global transactions are already digitally-based. The UK-based, Asian-focused, bank this month revived its overhaul to reduce costs and close or wind down operations in under-performing markets.